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How it works

Full Service
For the vast majority of practice based businesses it is far more efficient to utilise our full service provision. It gives you complete control of your direct debit collection requirements but with none of the administrative headache or expense.

Full extranet user access allows you to get on with running your practice Pet Health Plan including online registration of new clients, remittance advices, direct debit status reports, management information and VAT accounting.

We will take care of file submissions, issuing all of your personalised client correspondence including any future amendments to collection amounts or dates or changes to your client’s bank or personal details. We are the Direct Debit Originator so we take full responsibility for all transactions under our originator license and look after your client's data in accordance with our privacy statment.


White label solution for large multi-site corporates
For large corporate users we provide  a full white label service provision. Your plan will be operated and managed in your name by our administrative team and call centre. We will deliver a daily export file on your behalf for BACS submissions and provide our full web service to integrate with your practice management system. This will deliver unparalled control and flexibility to your multi-branched organisation. Furthermore, out sourcing your schemes administration will bring significant cost savings too.